The "Kirkpatrick Model" for evaluating training programs is the most widely used approach in the corporate, government, and academic worlds First developed in 1959, it focuses on four key areas: reaction, learning, behavior, and results Evaluating Training Programs provides a comprehensive guide to Kirkpatrick's four-level ожзэо model, along with detailed case studies that show how the approach is used successfully in a wide range of programs and institutions The third edition revises and updates existing material and includes new strategies for managing change effectively.  От издателя2005 г Твердый переплет, 288 стр ISBN 1576753484.